Browse our documentation regarding Repairs, POS, Inventory, and the Affiliate Program.
No. RepairHub is 100% cloud-based. You can access it from any web browser (Chrome, Safari, Edge) on any device, including PCs, Macs, Tablets, and Smartphones.
Yes. We use enterprise-grade encryption for all data transmission. Your customer database, sales history, and financial records are backed up daily to secure off-site servers.
Absolutely. The interface is fully responsive. Technicians can update ticket statuses or upload photos directly from their phones while working on a device.
Our intake form features a visual 3x3 grid. You can draw the pattern directly on the screen (or use the mouse) to save it securely to the job card. No more drawing on paper tickets!
Yes. When you change a status (e.g., from 'In Progress' to 'Repaired'), the system can automatically trigger a WhatsApp or SMS message to the customer letting them know their device is ready.
Yes. When a repair is completed, you can assign a warranty period (e.g., 30 days). If the customer returns, scanning the receipt or Ticket ID will instantly show if the warranty is still valid.
Yes. RepairHub generates small thermal labels that you can stick on the back of devices, containing the Ticket ID, Customer Name, and a QR code for quick scanning.
We support any standard USB Barcode Scanner and any Thermal Receipt Printer (Epson, Zebra, Star, or generic brands) that works with your computer. No expensive proprietary hardware is needed.
Yes. You can add a completed Repair Ticket to the POS cart along with physical items (like a screen protector or case) and checkout in a single transaction.
Yes. You can accept partial Cash and partial Card for a single transaction. The daily report will accurately reflect the split.
You can set a specific 'Low Stock Limit' for each product. When stock falls below this number, the item appears on your Dashboard's "Reorder List" highlighted in red.
Yes. We hide the Cost Price from the main POS screen (so customers don't see it), but the backend calculates your exact profit margin per item sold.
No. You can assign roles. The 'Staff' role allows them to create tickets and make sales, but blocks access to the 'Reports' and 'Settings' tabs. Only the 'Owner' can see profit data.
Yes. All reports (Daily Sales, Inventory Value, Customer List) can be exported to CSV or Excel formats for your accountant.
If you refer other repair shops to RepairHub, we pay you a commission for every month they remain a subscriber. It's a great way to earn passive income.
We offer a 20% Recurring Commission. For example, if you refer a shop on the $49 Enterprise plan, you earn roughly $10 every single month, for as long as they use the software.
Once you sign up as a partner, you get a dedicated dashboard showing total clicks, signups, active subscriptions, and your pending payout balance.
Simply create a free account. Inside your portal settings, click on "Affiliate Program" to generate your unique referral link immediately.